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Privacy Policy

Last Updated: November 15, 2025

At Solotones, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

Name (first and last)
Email address
Password (encrypted)
Payment information (processed securely through Stripe)

1.2 Usage Information

We automatically collect certain information when you use our Service:

Device information (browser type, operating system)
IP address
Usage patterns (programs accessed, session duration)
Log data (access times, pages viewed)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your login session
Remember your preferences
Analyze usage patterns
Improve our Service

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Service
To process your subscription and payments
To send you important updates about your account
To respond to your inquiries and provide customer support
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues or fraudulent activity
To send you promotional communications (with your consent)
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Stripe: Payment processing
Email service providers: Transactional and marketing emails
Hosting providers: Data storage and server hosting

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

If Solotones is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit (SSL/TLS)
Encrypted password storage
Secure server infrastructure
Regular security assessments
Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

Provide you with our Service
Comply with legal obligations
Resolve disputes
Enforce our agreements

When you cancel your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through your account dashboard.

6.2 Delete Your Account

You may request deletion of your account by contacting us at support@solotones.com.

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us.

6.4 Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Service.

6.5 Do Not Track

We do not currently respond to "Do Not Track" signals from web browsers.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, and disclose
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@solotones.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact us at support@solotones.com.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email notification (for material changes)

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@solotones.com
Website: https://solotones.com

14. Data Protection Officer

For privacy-related inquiries, you may contact our Data Protection Officer at:

Email: privacy@solotones.com

By using Solotones, you acknowledge that you have read and understood this Privacy Policy.